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IIPC researches, evaluates and demonstrates the efficacy of patient and family/caregiver engagement through various methods.

In partnership with the Jefferson School of Population Health at Thomas Jefferson University, IIPC sponsored two research projects to assess the impact of patient engagement on improving quality and safety outcomes in the hospital setting. Preliminary results of these studies support that patient activation, obtained through an interactive patient care delivery model, has a direct and meaningful impact on reducing the prevalence of falls and decreasing the rate of heart failure readmissions 30 days post discharge. Final results will be released in the near future, and a summary of each study follows.

Falls Reduction Study

Structured on the premise that patient falls often occur because patients are unaware of their risk for falling, the Falls Reduction Project examined whether a technology-based, interactive educational intervention would reduce the incidence and cost of falls in the acute care setting. The first study was completed at OSF St. Joseph Medical Center, a 157-bed community hospital based in Bloomington, Illinois. Initial findings indicate that participating patients experienced greater activation and fewer falls, resulting in cost savings for the hospital.

Heart Failure Study 

The Heart Failure Readmissions Project used interactive patient care technology to examine the impact of patient engagement on heart failure readmissions 30 days after hospital discharge. This multi-site study was conducted in community and university hospital settings of various sizes, including Florida Hospital Celebration Health, The Indiana Heart Hospital, OSF St. Joseph Medical Center and Medical University of South Carolina. The hospitals used technology to engage the patient and family/caregiver in a prescribed, multi-dimensional heart failure care plan designed to better prepare and motivate them to manage the condition upon discharge. The plan featured education about the patient’s condition, medications and necessary lifestyle changes required to manage their condition. Findings validate previous data indicating that this type of intervention significantly contributes to reduced readmission rates.


To read more about today’s healthcare priorities and the work of the National Priorities Partnership, please visit

To learn more about how the Jefferson School of Population Health at Thomas Jefferson University prepares leaders to improve the health of global populations, visit  Jefferson School of Population Health.

To read more about patient engagement and health care solutions that support interactive patient care, visit GetWellNetwork

For more information about the Institute for Interactive Patient Care, please contact us at (240) 482-4258 or send us an email.